All of our packages are delivered discreetly via courier service. Your collectibles are tucked inside a brown paper bag, which is then placed into a small flat-rate-sized box. The Box is taped closed for extra security and labeled with a plain black-and-white, logo-free label. You’ll additionally be emailed a tracking number so that you can follow your order and know exactly when it will arrive.
We offer discreet delivery the US and many other countries. If your region or country doesn't appear on the drop down list - then we do not send there at this time.
Even if we do send to your area at this time PLEASE NOTE BELOW:
It's not possible for us to know & track every law in every country. We sell a collectible genetic kit for souvenir purposes. We will not knowingly send to a country or region where it is illegal for you to have them. As the consumer you accept full responsibility for for following the laws of your area. If your package is detained it is your responsibility to retrieve it or not. We do NOT refund international orders in this situation*.
We will NOT change our packaging or break down seeds and send them in other objects, etc.
Customs lables do not say cannibis, we do work to keep the customs labeling within a regions guidelines however.
*please do not think a chargeback is an option - if we send an order internationally in good faith and it's caught in customs that is on you, the customer, for ordering without knowing your area's local laws and regulations. We will fight the chargeback and, historically, we win.
We currently do not deliver to:
- Dominican Republic
- Saudi Arabia
If you place an order online, you will automatically receive an email to confirm receipt of your order and give you your order number. Please retain the order number for your records; should you need to contact us regarding your order this is the fastest way for us to find your account and get you the help you’re looking for. The best way to contact us is by emailing us at firstname.lastname@example.org.
You will receive an additional email when your order ships, notifying you of your tracking number. If you have not received your tracking number, always remember to check your junk-mail/spam folder before contacting us, as emails do not always end up in your inbox.
We do not accept telephone orders. If you need assistance placing an order please email email@example.com for assistance.